The short version
For most restaurants, Uber Eats and DoorDash are worth it if you adjust pricing and menu mix to offset 15–30% commissions. But without optimization, they can turn profitable items into losers.
The real math: delivery order breakdown
Don't just look at top-line sales. Break it down with current 2026 fees:
- Commissions: 15–30% of order subtotal (average 25% for basics).
- Packaging: $0.50–$2.00 per order (tamper-proof bags, boxes).
- Food cost: Same as in-house, but add 5–10% for portion variance and waste.
- Promo fees: 5–10% extra if you run deals through the app.
Total added cost per $20 order: $5–$8. That leaves $12–$15 before your prime costs.
Example: $20 order - 25% commission ($5) - $1 packaging = $14 left. Subtract $6 food cost = $8 gross margin (40%).
Factors that make delivery apps worth it in 2026
Volume can offset fees, but only if you control these:
1. Order volume and frequency
- Low volume (<20 orders/day): Not worth it—fees eat all profit.
- Medium (20–50/day): Break even with pricing tweaks.
- High (>50/day): Profitable if margins hold.
2. Menu optimization
- High-margin items: Push desserts, drinks (easy to package, low cost).
- Delivery-only menu: Slim it down to travel-well items.
- Pricing uplift: Add 10–20% to app menus to cover fees.
3. Operational impact
- Kitchen flow: Delivery rushes can slow dine-in service.
- Staffing: Add labor for packing/handling ($2–$3/order).
- Error rates: Wrong orders cost refunds + remakes.
4. Hidden upsides
- Marketing reach: Apps expose you to new customers.
- Data insights: Use app analytics for menu tweaks.
- Off-peak boost: Fill slow hours without extra staff.
Quick delivery app audit
Check if apps are helping or hurting in under 10 minutes:
Step 1: Calculate true delivery margin
- Pull last month's app sales and fees.
- Subtract commissions, packaging, promos.
- Divide by orders for per-order profit.
Step 2: Compare to in-house
- Delivery margin vs dine-in/takeout.
- If under 20%, optimize or pause.
Step 3: Test changes
- Raise app prices 10% on low-margin items.
- Track sales drop vs margin gain.
How to make Uber Eats/DoorDash profitable without losing orders
Fees aren't going away, but you can fight back:
- Selective menu. Hide low-margin items from apps—keep them for in-house only.
- Packaging hacks. Bulk buy seals/bags to cut costs 30–50%.
- Own your delivery. Promote in-house pickup for full margin.
- Negotiate fees. High-volume spots can push for 15–20% rates.
Use our Delivery Margin Calculator from the calculators page to run scenarios.
Where the RPS tools plug in
Apps change fast. Our stack keeps your margins honest:
- Delivery Margin Calculator: Plug in fees and costs for per-item profitability.
- Menu Costing System: Auto-adjust prices as commissions or ingredients change.
- Contribution Margin Tracker: See which app items actually contribute after fees.
- Live Menu Engine service: We integrate app menus with real-time costing.
If you’re comparing DIY spreadsheets and delivery optimization to the big all-in-one restaurant platforms, our Us vs Them page breaks down why Restaurant Profit Systems is different.
Simple next step for this week
Pull your last Uber/DoorDash statement. Run the margin math on your top 5 items. If under 25%, hike prices or cut them from apps.
FAQs
Are Uber Eats and DoorDash worth it for small restaurants?
It depends on volume and margin management. Under 20 orders/day, the math rarely works—fees eat all profit. At 30-50+ orders/day with optimized pricing (10-20% markup on app menus), most restaurants can break even or profit. The key is treating delivery as a separate business with its own P&L.
How much do Uber Eats and DoorDash actually charge restaurants?
Base commissions run 15-30% depending on your plan and visibility level. Add $1-2 packaging per order, plus 5-10% if you run promotions through the app. On a $20 order, you might lose $6-8 before food cost even hits. High-volume operators can negotiate rates down to 15-20%.
Should I charge higher prices on delivery apps than in-store?
Yes—most operators mark up 10-20% on third-party menus. Customers expect delivery to cost more since they're already paying service and delivery fees. If you run the same prices as dine-in, you're subsidizing every order and training customers to avoid your restaurant directly.
How do I know if delivery apps are actually profitable for my restaurant?
Pull your app statements and calculate true margin per order: sales minus commission, packaging, labor to pack, and food cost. If you're under 15-20% net margin per order, you're losing money or barely breaking even. Run the math on your top 5 delivery items—if they're underwater, raise prices or remove them from the app.